🌊 BOARD THE JUMPWAVE 🌊

Shipping

 ⚠️  EU customers need to order from our EU store ⚠️ 

 ⚠️  US/Canada customers can order from our US store ⚠️ 

⚠️ Jump rope mats are only available to certain territories ⚠️ 

Domestic Shipping (UK)

We aim to process and dispatch all orders that are in by 1pm on the same day. 95% of orders are processed on the same or next day. We use Royal Mail, EVRI as well as DHL for our fast delivery option.  The timeframes below include processing and shipping time. The prices include shipping as well as picking and packaging costs and will resend any undelivered items for free. We always try to make sure that we hit the shorter time estimates but as we are a small business, deliveries can sometimes take a bit longer which is why we quote a wider time window for processing and delivery. These timelines do not apply to pre orders which will ship when the stock becomes available. With pre-orders, all items in the order will ship together when all items are back in stock.

Our apparel (apart from socks) is shipped from a separate location and printed to order, these need at least 5 working days for processing and will arrive separately to ropes! Apparel is only currently available to UK customers!

Royal Mail

  • Standard - 1st Class Royal Mail from £4.99 (2-4 working days estimated) - may not be available from Late November/December*

EVRI or Royal Mail

  • Economy Tracked - Royal Mail Tracked 48/EVRI Packet from £5.99 (2-4 working days estimated)*

  • Standard Tracked - Royal Mail Tracked 24/EVRI Next Day from £7.99 (1-3 working days estimated)*

Note - delivery options and prices available depend on the weight and the value of goods. Where untracked delivery costs are similar to tracked, only the tracked option will be available as this is a quicker and a safer option. For items that are of a higher value, only tracked options will be available in order to make sure the goods arrive and are insured. Sometimes untracked services are unavailable when we believe service levels are not good enough for the item in the basket. Sometimes orders may go with equivalent services from a different carrier depending on post code. 

DHL

  • Priority (1-3 working day estimated delivery. Aims to arrive next working day if ordered by 1pm on a working day) - from £15
  • Urgent (1-2 working day estimated delivery. Aims to arrive before 12 next working day if ordered by 1pm on a working day) - from £30 

Please note - Our Jump Rope Mats have a fixed heavy shipping rate of £9.99 🙌

*These timelines are estimated from the day after your order and can sometimes take longer if there are shipment delays from our suppliers or delays with Royal Mail (and other delivery providers).  We will also endeavour to update you in advance if we know of delays to your order. Royal Mail (and other delivery services) sometimes lose items, in this instance, we will resend the order.  If this happens, your order will be later than the estimated timelines.

 

US/CA Shipping

Please use our US site where orders are fulfilled from our location in Washington state.

EU Shipping

Please use our EU site where orders are fulfilled from our location in the Netherlands.

International Shipping (other territories)**

*Customers are responsible for paying import duties and taxes as well as courier handling fees*

*Jump rope mats are only available to certain territories*

Rest of EUROPE - Standard and Priority options available**

  • From £15
  • Standard delivery options are estimated to take 7-14 working days*
  • Priority/Urgent delivery available from £30 with 3-6 working day estimated timeframe*
  • Shipping times vary from country to country, estimated time frames and prices are detailed at checkout*

NZ, AU**

  • From £16 standard tracked shipping (8-14 working days estimated)
  • From £40 express shipping (3-7 working days estimated)
  • Shipping times vary from country to country, estimated time frames and prices are detailed at checkout*
 

Rest of World - Rates vary** (not all territories are served)

  • Please go through to checkout on our website where you will find a cost and time estimate for your order.

*These timelines are estimated and can sometimes take longer if there are shipment delays from our suppliers or delays with Royal Mail (and other delivery providers). We will update you in advance if we know of delays to your order.

**If you are ordering to an address outside the United Kingdom, Dope Ropes are not responsible for paying import duties or taxes into that country.  These are the responsibility of the customer and for the customer to investigate and understand before ordering. Dope Ropes are not responsible for any delays, damages or losses caused by local delivery services after goods are shipped.